Leading Security Orchestration, Automation and Response Solution
Implement Queue Management
Handle Alert and Incident task assignments automatically across teams
Queue Management
Create Dedicated Queues
Leverage the built-in CyOPs Queue Management to handle automatic work assignments across multiple queues and teams
Create multiple queues across multiple teams
Add multiple team members to each Queue
Define logical rules for auto assignments to a specific member or team
Option to add work tasks manually to any queue
Manage SOC Shift Change With Ease
SOCs that work in multiple shifts perfects shift changeovers with ease
Create multiple queues for different shifts
Define rules for assigning alerts and incidents based on the timezone
Obtain snapshots of a shift’s queue to better understand task status
Option to add manual tasks to any queue or team member
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