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Incident Response Automation and Orchestration is on Fire

Incidents are the first indication that there is a problem in the network. They are often precursors to a much more serious disaster, if not responded accordingly. If the incident response (IR) is not planned and executed effectively, the results can be catastrophic. When an incident occurs, it means something out of the “norm” has happened.

An incident can be defined as any event that, if unaddressed, may lead to business interruption or loss. At the same time, the more tools an organization is using, the more alerts they are receiving, the more challenging it becomes for analysts to respond and solve each alert manually in a timely manner.

The main challenge that can be solved by automation and orchestration is that while there more and more new tools of cybersecurity, the workforce is not increasing so rapidly. That leaves the same number of SOCs staff to deal with much more alerts and tools.

Below we have listed some of the challenges that SOCs staff face every day.

IR is a manual process

Looking at the facts, currently, IR tasks range from fetching data to malware detection. Getting everyone on the same page with tracking events to communicating the problem with the team involves organization and technical skills between individuals within the security operations center team. Ultimately, the manual process is killing the company’s overall IR productivity.

IR is dysfunctional

Usually, the SOC team finds the fires, but it counts on IT operations to fight the flames. Unfortunately, this relationship is not always a perfect marriage. One-third of cybersecurity professionals say coordinating IR activities with cybersecurity and IT operations teams is one of their top challenges when responding to an incident.

IR shines a spotlight on the cybersecurity skills shortage

According to the Enterprise Strategy Group (ESG), 45% of organizations say they have a “problematic shortage” of cybersecurity skills in 2017. The problem of workforce shortage will just increase in the near future. As a result, understaffed and under-skilled SOC teams depend on certain individuals and manual processes to get their job done.

The three main challenges listed above might be solved with automation and orchestration. It provides greater support for SOC workflows within SIEM tools, like AlienVault, McAfee, Splunk, etc. As a result, in recent years we see the rise of innovative IR platforms like CyberSponse. CyberSponse was a leader in IR automation, case management, and workflow orchestration.

45% of CISOs across the US believe that their organizations’ IR budgets will increase significantly in 2017. 42% claim budgets will increase somewhat in 2017. For good reasons, a big portion of the budgets will be spent on IR automation and orchestration.

For more Information on IR, check out incidentresponse.com.