SOAR Platform / Blog / How To Create A Cybersecurity Playbook

How To Create A Cybersecurity Playbook

Most organizations have plans for different incidents that could impact the business’s resilience to them if they are not prepared. The purpose of a security playbook is to provide all members of an organization with a clear understanding of their responsibilities towards cybersecurity standards and accepted practices before, during, and after a security incident.

Action steps

Once the incident response team is aware of their position in regards to the alert, they begin to take key action steps to reach remediation, such as;

  • Incident detection
  • Response actions
  • Communication

There is no “one-size-fits-all” approach to a cybersecurity playbook. Before defining the strategy that is right for your organization, you must first have a clear understanding of what data is most important to your enterprise.

Incident response team

Established organizations will organize and hire an incident response team prior to an incident occurring. This entails involving various levels of personnel and departments to ensure company-wide understanding and participation. The incident response team should include:

CEO/CTO: CEO/CTO reacts to malicious messages throughout the organization and communicates with the board.

IT Department: It is important to have the technical leader and members of the IT department to put their input on the plan, but it cannot be solely their responsibility.

Communications/Public Relations: It is necessary to deal with potential media coverage and agree on the message to be communicated to the public.

Legal Counsel: Having a lawyer involved provides legal insight and the impact of the incident response. Moreover, they ensure that the incident response meets compliance and regulatory requirements.

After assembling a team, you should establish an incident response plan with step-by-step instructions containing key actions to take in the aftermath of an incident. You should also implement drills and exercise, so personnel is ready to respond when an incident happens. The reason for practice is to find weaknesses sooner and draw up a new plan if needed.

The biggest problem is that the team has to react fast. If you react quickly and effectively you will reduce your impact and cost. The team needs to have clear and constant communication throughout the remediation efforts.

If the incident has affected customers, whether their data or specific to the company, the legal team must help. The legal team should comply with any legislative requirements that need to be met.   


Finally, after the team discovers weaknesses and solutions, you must prepare your organization to handle any potential future incidents.

CyberSponse Inc. is a global leader in cybersecurity automation and orchestration. We help accelerate an organization’s processes, security operations teams and incident responders. The CyberSponse platform enables organizations to seamlessly integrate, automate and playbook their security tool stack, enabling better, faster and more effective security operations. With a global presence, offering an enterprise platform, CyberSponse enables organizations to secure their security operations teams and environments. For more information, visit our homepage.

For more on Cyber Incident Response and how to use playbooks in your organization please check out our other website: